OVERVIEW
Welcome to Pawifyco. The terms “we”, “us” and “our” refer to Pawifyco. Pawifyco operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Pawifyco is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to provide accurate descriptions, images, specifications, and information for our pet products. However, product colors, materials, textures, or appearance may vary slightly due to screen settings, lighting, photography, or natural material variations.
We do not warrant that the appearance or quality of any product purchased will exactly match the images displayed on our website.
All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction at our sole discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Pawifyco reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Pawifyco confirms acceptance and payment has been successfully processed.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or modification requests after an order has entered processing.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be listed in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs duties, import charges, or other applicable fees.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, billing address, shipping address, and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that the payment information you provide is true, correct, complete, and authorized for use.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect shipping information, peak seasons, or other circumstances beyond our control.
Once an order has been transferred to the shipping carrier, risk of loss may pass to the customer in accordance with applicable law and carrier policies.
For more information, please review our Shipping & Delivery Policy.
SECTION 6 - RETURNS AND REFUNDS
Returns, refunds, replacements, and exchanges are handled in accordance with our Refund Policy.
We may require proof of purchase, photos, videos, or other supporting information before approving a return, refund, or replacement request.
Items sent back without prior approval may not be accepted.
SECTION 7 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, logos, text, images, graphics, product reviews, videos, audio, website design, layout, and other content, are owned by Pawifyco, its affiliates, partners, or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, publish, display, transmit, or exploit any part of the Services without our prior written consent.
Pawifyco’s names, logos, product names, designs, and slogans are trademarks or brand assets of Pawifyco or its affiliates. You may not use such trademarks or brand assets without our prior written permission.
SECTION 8 - OPTIONAL TOOLS
We may provide access to tools, features, or services offered by third parties. We do not monitor, control, or have input over such third-party tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.
Any use of optional third-party tools is entirely at your own risk and discretion.
SECTION 9 - THIRD-PARTY LINKS
The Services may contain links to websites, services, or content operated by third parties. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites or services.
If you choose to access third-party websites or services, you do so at your own risk. Please review the policies and terms of any third-party provider before engaging in any transaction.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
Pawifyco is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with Pawifyco.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Pawifyco, including any injury, damage, loss, claim, or dispute resulting from purchased products or services.
SECTION 11 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Because the Services are hosted by Shopify, certain information may also be processed by Shopify and other service providers in order to operate, improve, and provide the Services.
SECTION 12 - FEEDBACK AND REVIEWS
If you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, photos, videos, or other content, you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such content for business, marketing, customer service, and promotional purposes, subject to applicable law.
You represent and warrant that you own or have all necessary rights to the content you submit and that such content does not violate the rights of any third party.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
SECTION 14 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services to violate any applicable laws, infringe upon intellectual property rights, submit false or misleading information, transmit malware, collect personal information of others, interfere with website security, or engage in abusive, fraudulent, harmful, or unauthorized activities.
We reserve the right to suspend, restrict, or terminate your access to the Services if we determine that you have violated these Terms.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
The provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and any other provisions that by their nature should survive termination shall continue to apply.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are provided “as is” and “as available” unless otherwise expressly stated.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pawifyco, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Services or any products purchased through the Services.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Pawifyco, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses, including reasonable attorneys’ fees, arising out of your breach of these Terms, your violation of any law or third-party rights, or your access to and use of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us and govern your use of the Services.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign these Terms or any rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
support@pawifyco.com
Pawifyco